This page will be updated regularly as new opportunities and resources become available!
Use the information below for help finding food, childcare, rent and utilities support, and more.
Use the resources below to sign up to receive COVID-19 information & updates.
By Phone & Text
- Call or text the North Carolina Department of Health and Human Services for information on food access, shelter, child care, and more:
- Call 2-1-1 or 888-892-1162
- Text COVID-19 to 898211
- Call the Durham County COVID-19 hotline: 919-635-8150
- Young people can sign up to receive occasional texts from the Durham Office on Youth about resources (food, employment assistance, social/emotional health and events) available to you: text yodurham to (919) 213-0691
- Call CDC info: 800-CDC-INFO
- Subscribe to the North Carolina Department of Health and Human Services email list here.
- Sign up to receive email updates from the Durham County Department of Public Health:
Use these guides to find additional resources!
- Durham County Meta List of Resources, Durham Neighbor Help- https://docs.google.com/document/d/1xRnZ0oktArFkBbBo-E9BFt7SL0xBZxP_RRCoccqn_Q4/edit
- Durham County Resource Database, Community Empowerment Fund and Duke Student Collaborative on Health Policy- tinyurl.com/ducovid19resources
- COVID Community Resources, Duke Office of Durham and Community Affairs- https://sites.duke.edu/covidcommunityresources/
- COVID Resources for Students and Families, Partners for Youth Opportunity – https://docs.google.com/spreadsheets/d/1RKY-ZxJbY3CB2clCq7UJFKIea9OZmqpPkocff5hta6M/edit#gid=0
- COVID Resources for Young Adults in NC, Equality NC- https://docs.google.com/document/d/10lZ0r4O5iczhhal6saOr1pM0DdoZ5w1gqryX5hCXus4/edit
- Family Connects Support List for Parents- https://drive.google.com/file/d/1BlBB5k_1IHEc7djBdicQRJKwccM-r2aO/view
- Durham Network of Care, Alliance Health- https://durham.nc.networkofcare.org/mh/
- National Alliance on Mental Illness resource guide: https://www.nami.org/covid-19-guide
- El Centro Hispano: recursos para salud, alimentos, educación, y utilidades
- El Centro Hispano COVID19 Solicitud del Fondo de Respuesta a las Crisis: En respuesta a la crisis de COVID19, El Centro Hispano ha creado el Fondo de Respuesta a la Crisis COVID19 para atender las necesidades de los miembros de la comunidad y las familias
- Asistencia para alimentos: text COMIDA to 877-877
- COVID-19 Parenting Tips & Activities
- Guía de ayuda para padres y cuidadores para ayudar a las familias a enfrentar la enfermedad Coronavirus 2019 (COVID-19)
- Información de Nuevo Coronavirus 2019 (COVID-19)
- Cómo hablar con los niños sobre el coronavirus
Emergency & virtual medical services
- Lincoln Community Health Center (Mon-Fri 8am-5pm; Sat 8-12: 919.956.4000)
- Walltown Neighborhood Clinic: 919.416.1254
- Live Well Primary Care Clinic: 919.803.4188
- Duke Outpatient Clinic: 919.417.8344
- Durham County Department of Public Health Clinics: 919.560.7600.
- Samaritan Health Center: 919.407.8226
- Duke Hospital Emergency Department: 855.855.6484 8. Duke Health Anywhere (virtual): 888.404.1017
- Senior PharmAssist: medicare counseling for Durham Residents 919.688.4772
- Most pharmacies are delivering now, so try calling your pharmacy first!
- Meals on Wheels: 919.667.9424
- Running short of food and not sure what to do? Call BEC for more information
- Transportation to appointments from Lincoln Community Heath Center transposition: call 919.956.4000
- Durham FEAST provides complete meals, fresh produce, and shelf-stable ingredients to children and adults experiencing food insecurity during COVID-19. Sites and schedules will be regularly updated at https://www.durhamfeast.org/sites. (In Spanish: https://www.durhamfeast.org/sitios.)
- Use the Durham Food Resources Map to find no-cost meal sites, food pantries, grocery stores, farmers markets, and more near you.
- Families with children registered for the USDA free and reduced lunch program in North Carolina will receive pandemic EBT benefits (P-EBT). Families will receive $307 per child in benefits, in two allotments. For most families who receive SNAP/EBT, benefits will go on their EBT card. Families who do not currently receive SNAP/EBT will be sent a white P-EBT card in the mail. More information:
- NC Department of Health and Human Services Food for Children:
- Text FOODNC to 877-877 to get the location of the nearest meal site with serving times.
- Text COMIDA to 877-877 for information in Spanish
- Childcare for essential personnel, YMCA
- COVID-19 Parent Application for Financial Assistance for Emergency Child Care NCDHHS (NCDHHS) has partnered with the North Carolina Child Care Resource and Referral (CCR&R) network to launch a hotline to provide child care options for children of critical workers. Call 1-888-600-1685 to receive information about local options for children from infants through age 12. The hotline is open Monday through Friday 8 a.m. to 5 p.m.
- Healthcare options if you lose you job and insurance
- NC Oral Health Collaborative Interactive Map for Urgent Dental Health Needs- https://oralhealthnc.org/covid-19/#map
- Taking Care of Your Emotional Health, Alliance Health
- Dealing with Coronavirus Anxiety, Psychology Today
- Hope4NC 24/7 helpline (1-855-587-3463) to connect North Carolinians to mental health support
- Hope4Healers 24/7 helpline (919-226-2002) for first responders, health care workers, and others on the front lines of COVID-19
- COVID-19 Resource and Information Guide, National Alliance on Mental Health
- Renters who are concerned about paying their rent should request help from their landlord, DSS and/or Legal Aid of NC 866-219-5262. Eviction hearings and most court cases are postponed 30 days from March 16.
- On March 31, Governor Cooper signed Executive Order 124 which prohibits utilities – including electric, gas, water and wastewater services from disconnecting people who are unable to pay during this pandemic. The order also prohibits utilities from collecting fees, penalties or interest for late payment. The order applies for the next 60 days and gives residential customers at least six months to pay outstanding bills.
The North Carolina Division of Employment Security is providing guidance to help people understand the impacts of the COVID-19 coronavirus on unemployment insurance benefits. For general questions about unemployment benefits in North Carolina during the COVID-19 crisis, contact the Division of Employment Security.
- Employees with questions about the application and benefits can read more about requirements and steps to get an unemployment benefit payment here: https://des.nc.gov/need-help/covid-19-information/covid-19-information-individuals
- Employers who have questions about their role in the process can read more about what is required of them to help their workers quialify for benefits here <insert link: https://des.nc.gov/need-help/covid-19-information/covid-19-information-employers.
- To report technical difficulties using the online tools provided by the Division of Employment Security, contact the office via the form at https://des.nc.gov/customer-contact-form.
Volunteer & Donation Opportunities
Here's how you can help those in need during COVID-19
- Food banks still need your help. Visit feedingthecarolinas.org to find out how you can help.
- Volunteers are crucial to the long-term success of the Durham FEAST program providing free meals to Durham children and adults. Interested volunteers can learn more here. Individuals assisting with the Durham FEAST food distribution to children and families must complete an online safety training before volunteering at the Central Distribution Site or any Community Pick-Up Site.
- Individuals ages 18-60 are urgently needed to fill in at the Food Bank of Central & Eastern North Carolina. Participate in the Food Bank’s virtual food drive here.
- Meals on Wheels Durham: Drivers needed to take meals to homebound seniors. Pick your shift here.
- Urban Ministries of Wake County can still take healthy volunteers to assist in their food pantry or providing meals for their Helen Wright Center. Learn more here.
Visit the Triangle Nonprofit & Volunteer Leadership Center's online portal to sign up for shifts to drive meals to people, work at food sites, and more: http://www.handsontriangle.org/agency/detail/?agency_id=111665
Duke Health is accepting outside donations of unused medical grade N95 masks, surgical and ear-lop face masks, and unopened boxes of exam gloves. Homemade cloth masks are not being accepted at this time: https://sites.duke.edu/remedy/how-to-donate/
The Salvation Army is accepting cloth mask donations for emergency responders:
909 Liberty St.
Donations accepted Monday-Friday, 9:00AM-3:00PM
Click below for lists of opportunities to volunteer in person:
- Clinical- doctors, nurses, EMS
Clinical support- pharmacy, imaging & respiratory care
Other- facility maintenance, safety & admin